Learn User Definition and Empathy with Lisa

This course focuses on understanding users needs and wants and the tools that can be used to accomplish that.

Lisa Stranieri

Senior Product Manager

This Workshop is for YOU if you are...

Considering the role of Product Manager

Transitioning into Product Management

Working closely with the technology and product teams

Seeking a foundational understanding of Product Management

Meet Your Mentor

Lisa Stranieri

Senior Global Product Manager

Lisa has 9+ years of experience working with both multinationals and startups in product management. As a senior global product manager for Philips Domestic Appliances, some of her responsibilities include developing new business models, leading intrapreneurship teams, launching new products in local markets and she is now looking after a global product category which means being in charge of the entire consumer experience end-to-end. Her passion has always been innovation & technology and she's particularly keen on making an impact for gender equality.

Module 2 - User Definition and Empathy

  • User Definition and Segmentation

  • Mechanisms Used to Understand Users

  • How to Create an Empathy Map
  • Common Biases in Product Management

This module is part of

Product Management Learning Path

A learning path is a combination of modules assembled together to create a rewarding learning experience.

Learning Outcomes

After taking this workshop, you will be able to :

Identify what it means to be user-driven

Utilize the various social tools which can be used to understand the user

Recognize and address common biases in Product Management

Understand and categorize user pain points

Create a user empathy map


Featured profile to employers

Mentorship from the top 1 % of experts

Access to our Qureos Tribe Community

Interactive Application-Based Learning

Frequently Asked Questions

When is the course?

If you join the waitlist, we will be able to send you an email to notify you of the start date.

What if I missed the live session ?

You will have access to a recording that will be posted after the live session.

Can I reach out to the mentor to get feedback ?

Absolutely, you will be able to contact the mentor to ask questions and request feedback.

Will I be able to access jobs by completing this workshop ?

You will be promoted to employers upon completion of this module but completing an entire learning path will guarantee that you will be short-listed for an interview.

Are there any prerequisites?

This module does not have any prerequisites. You only need to come with a passion for learning.

Start your learning journey today

It takes less than 2 minutes !


Copyright © 2022 Qureos, Inc. All rights reserved.